Política de reembolso

At Insanely Bright, we want you to have an amazing teeth whitening experience. If you are unsatisfied with your purchase or if you experience a product defect, you may return the product and receive your money-back. Note: there is one return per household based on satisfaction. All returns based on defect, order issue or back order will always be honored. 

If you received a damaged or defective item from us, or the wrong item was shipped to you, you will receive a replacement or full refund for the item, as described in our Refund Procedures. Contact us at insanelybright3@gmail.com to speak to a Customer Service Representative to initiate your return. You must have purchased the item from us at InsanelyBright.com or one of our preferred retailers and return within 30 days of original purchase date.

Here at Insanely Bright, we’re 100% confident that we provide the most advanced, affordable, and effective teeth whitening products in the world. That’s why we offer a Risk-Free 100% Money Back Guarantee.

Our promise is that your teeth will be at least 2 shades whiter after using our Whitening Products as directed. Most likely, they’ll be a lot whiter than that, but this is the minimum we can guarantee for all different types of teeth. Sticking to good habits like avoiding excessive smoking, wine drinking, and coffee consumption also helps the effectiveness of your smile transformation.

In the extremely rare event your teeth do not improve by at least 2 shades whiter please follow the instructions below to receive 100% of your money back:

  1. Take a picture of your teeth before using our Whitening Products
  2. Take a picture of your teeth after the completion of your treatment with a picture of the used product
  3. Contact us via our Help Desk and attach your pictures throughout the process.
  4. Your application will be processed and, once approved, your money will be directed back towards you.

To be eligible for a refund, please submit your application in 30 days’ time of receiving the product and you have valid date and time stamps on all photos you submit.